Meet Our Staff
Anthony has been with Berkshire Facial Surgery since 2006. His role as practice administrator includes the day-to-day operations of running a successful oral surgery practice and building relationships with referring doctors. He also orchestrates continuing education seminars for the dental community including the Western Massachusetts Implant Study Group and the International Team of Implantology (ITI) Study Club. Anthony is a graduate of the Isenberg School of Management at the University of Massachusetts-Amherst with a concentration in marketing. Outside the office, he belongs to local organizations including the East Longmeadow Knights of Columbus where he serves as Deputy Grand Knight and The East Longmeadow UNICO club where he serves as a board member. Anthony’s interests include travel, cooking, and watching his beloved Miami Dolphins try and win a superbowl.
Amy is our Office Manager with over 15 years of experience in the dental field and can be found in all three of our locations. She is the proud mother of a teenage daughter and a very spoiled Chihuahua, and reads at least one book a week. The most rewarding aspect of her job is the patient, and she is here to make your experience at Berkshire Facial Surgery the best one possible.
Lou is our front desk supervisor. She has been with BFS since 2012, she brings over ten years of experience in the medical field. Her favorite part of her job is interacting with patients and making patients feel welcome and at ease. Her daily goal is making sure that our patients have a thorough and complete understanding of their treatment in order to provide best patient care. She enjoys listening to music, reading, exercising and spending time with her family.
Luz has been working with Berkshire Facial Surgery Since 2015. She is a Front Desk Receptionist and Certified Medical Interpreter in Spanish. She enjoys greeting and interacting with patients, listening to their concerns and providing them with accurate insurance treatment plans based on their Insurance carrier. In her personal time she likes to cook and shop till she drops!! She loves spending time with her family, reading and traveling to her beautiful country of Colombia.
Beth is one of the newest members of our front desk team and is a welcome addition. She always has a smile for our patients and is here to help. Beth is the proud mother of four children under the age of ten, so nothing scares her! Her free time is usually spent with her children who are very active in sports and other activities, but she enjoys the beach and will watch any Will Ferrell movie!
Tiana is our Lead Call Center Scheduler. She has been with Berkshire Facial Surgery since June 2014 and has mastered the art of triaging as well as scheduling consults, surgeries, and post ops. Tiana comes to us with extensive surgical scheduling background as well as years of experience of front desk reception for medical & dental, in a surgical setting. She spends much of her free time educating herself and enjoys supporting her kids and their athletic abilities.
Veronica is a front desk/call center personal who has been with our company since July 2014, she constantly greets our patients with a smile whether it’s in person or over the phone. Outside the office she is a full time student in college pursuing a nursing career, works per diem in a hospital and has a beautiful little boy. She is very well rounded and ambitious, motivated individual who is looking forward to being a Registered Nurse in the future.
Jenn has been a Front Desk Assistant with Berkshire Facial Surgery since February 2013. She worked in the medical field as a CNA / HHA for over ten years then obtained an Associate’s Degree in Office Administration from Salter College. When she’s not working, she enjoys spending time with her friends and family.
Kelly is a Front Desk Assistant here at Berkshire Facial Surgery. She is a very positive person that always looks on the bright side of things. She loves to interact with the patients and likes to help them feel welcome. In her free time she loves being in the outdoors, hiking with her dog and husband, riding horses, and loves spending time being a new mom to her daughter!
Corinna M Caraballo is part of our administrative support team. She is currently pursuing her bachelor’s degree in Marketing at the Isenberg School of Management at the University of Massachusetts Amherst. In her spare time she enjoys reading for hours and loves to be spontaneous. She enjoys being active and spending quality time with her family. She is very outgoing and caring and is a great asset to our team.
Justine is the Operations Manager and a Senior Surgical Assistant here at Berkshire Facial Surgery. She joined the team July of 2008. She is CPR, DAANCE, and radiology certified. She received her Associates degree at Springfield Technical Community College and transferred to American International College to acquire her Bachelor’s Degree. Justine’s kind and thoughtful character shines brightest when caring for patient’s chairside. In her spare time she loves spending time with her family, friends and especially her canine companion.
Meggie has been working with Berkshire Facial Surgery for 11 years. She is a Senior/Personal Surgical Assistant. Her comforting smile & calm demeanor puts patients at ease as soon as she greets them. Meggie has certifications in CPR, DAANCE & Dental Radiology. She also carries a Dental Assisting license through the Board of Registration in Dentistry. When not at work, Meggie enjoys the outdoors & spending time with family & friends
Angela has worked at Berkshire Facial Surgery for 6 years. She is a Senior Surgical Assistant and has certifications in CPR, radiology, DAANCE. Angela also has a Dental Assistant license through the Board of Registration in Dentistry. Outside of work she loves the beach and reading. She enjoys trying new foods and spending time with her family.
Mary has been with Berkshire Facial Surgery since May 2011. She is a Senior/Personal Surgical Assistant and is DANNCE, DANB, & CPR certified. Mary is licensed as a Dental Assistant through the Board of Registration in Dentistry. She enjoys making sure patients have a positive experience when they are here in our office. Mary loves to make people laugh and is also a licensed massage therapist. She grew up in Western Mass and sees herself moving to the beach in the future.
Nicole is a recent graduate of Porter & Chester Institute. She graduated with honors and is a member of the NTHS. Nicole is CPR certified, and DANB Radiology certified as well. She started at Berkshire Facial Surgery in October of 2014. When Nicole is not at work she enjoys shopping, decorating, cooking and spending time with her friends and family.
Kelly is a Surgical Assistant, and a recent graduate of Porter & Chester Institute. She is CPR, & dental radiology certified. Kelly is also a licensed dental assistant through the Board of Registration in Dentistry. She joined our practice in January 2015, and enjoys caring for and attending to people’s needs. Kelly loves animals, travelling, and spending time with family and friends.
Michelle is a Senior/Personal surgical assistant who has been with the practice since March 2011. She is a licensed dental assistant through the Board of Registration in Dentistry and is also CPR, Radiology and DAANCE certified. Michelle loves interacting with the patients and making them feel at ease. She loves going to the beach, deep sea fishing and snuggling her newborn son!
Lauren recently graduated Porter and Chester Institute with honors and joined the Berkshire Facial Surgery team in October of 2015. She is CPR and DANB Radiology certified. Lauren was born and raised in a small town in southern Oregon and has lived in a total of 4 states and 1 country. During her free time, Lauren enjoys her 2 rescued animals, relaxing outdoors, gardening, and dreams of the day she moves back to the West Coast!